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I Need Your Help.

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Hello friends. Guys, I need your help with my PC. I recently bought a gaming PC, the configurations are stated below. I can't open (run) the "Black Desert Online".  I am not an expert person in this matter; so, I don’t know why this is happening, and how to solve the issue. Can anyone provide any suggestions to solve this issue?
My PC configurations:
CPU – Ryzen 5 3600
Motherboard – AsRock B450M Steel Legend
Memory – Adata XPG D30 8GBx2 3000Mhz
Graphics Card – Zotac Gaming GeForce RTX 2060
Storage – Crucial P1 500GB NVMe + Seagate Barracuda 1TB
Case – Cooler Master MB511 RGB

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